Stirling in Australia?!

Joined
Aug 26, 2018
Location
Australia
Stirling is an excellent soap. i am just having difficulty choosing a scent for a soap/splash combo

anyone here recommend any scents in particular?
 

SpeedyPC

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Sorry if I'm late to the party but I just discovered this:

https://artisanarcade.com/

Stirling Soaps in Australia - EDTs, Splashes, Balms and, of course, soaps. No idea if any good but I thought I'll do an order and see.
Sadly they don’t accept PayPal :(

I was planning to order a tub of Stirling Spice for those who like the smell of Old Spice aftershave and a tub of Gin & Tonic without menthol
 

Holiday

from Lanolin
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Sorry if I'm late to the party but I just discovered this:
Thanks for the heads up. This had dropped off my radar

- Arkadia Shaving Soap & Aftershave Splash
- Island Man Shaving Soap & Aftershave Splash
- Sandpiper Shaving Soap & Aftershave Splash
- Executive Man Aftershave Splash because I am going through splash quicker than soap (dropping the bottle and breaking the cap didn't help)
 
Joined
Aug 26, 2018
Location
Australia
Sadly they don’t accept PayPal :(

I was planning to order a tub of Stirling Spice for those who like the smell of Old Spice aftershave and a tub of Gin & Tonic without menthol
strange for them not to offer paypal.. i was ready to put an order i myself for the Sandpiper combo, but hesitant to add my credit card details to someones website :(
 

SpeedyPC

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strange for them not to offer paypal.. i was ready to put an order i myself for the Sandpiper combo, but hesitant to add my credit card details to someones website :(
That’s why I won’t order online without PayPal, I would rather be a lot safer using PayPal without giving out my credit card details online.
 

tim33z

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Might be worthwhile a few of us emailing them directly to ask if PayPal is on the radar.

Has anyone got any feedback on the Stirling EdT range?
 
Joined
May 26, 2018
Location
Melbourne
First, let me say I can well understand that customers may be wary of giving their credit card details to a new website in these days of almost daily reports of internet scams. However, cardholders making purchases on the Artisan Arcade website (AA) are fully protected for two reasons: (i) even if the credit card information was fraudulently used by AA, its servants or agents or even a third-party, the cardholder would be entitled to a full refund from their financial institution; and (b) at no stage does AA (as distinct from its payment processor, Stripe) ever have the credit card information to begin with, so is is not possible for AA or a third-party to use this information.

Let me explain. First, there is a myth that has been around for many years, which refuses to die, that if a cardholder uses their card to make a purchase and some other person learns of the credit card information through the transaction, the cardholder is responsible. This is not, and never was, true in Australia.

To quote from the MasterCard Australia policy on fraudulent use:
"Have peace of mind knowing that the financial institution that issued your MasterCard won't hold you responsible for “unauthorised transactions.” As a MasterCard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions."

The only situation where a cardholder may be held responsible is if the cardholder has (a) not used reasonable care in protecting their card from loss or theft; or (b) upon becoming aware of the loss or theft, did not promptly report this to their financial institution. Clearly neither situation (a) or (b) applies to a cardholder making purchases on the AA website.

Second, Artisan Arcade does not collect, or store, customer credit card information. All traffic to or from the AA website is encrypted. The checkout page payment information is handled by our payments processor, Stripe (see more information below). The credit card information is never on, or passes through, our servers. AA has no idea what a customer's credit card information is because all credit card information is sent directly to Stripe in an encrypted form.This is no different from using Paypal with a merchant. The merchant has no knowledge of the credit card information of the customer. The only difference, in appearance, is that with Paypal a new window will appear which gives the customer the confidence that the merchant does not obtain the credit card information. With AA there is no separate window, it is all handled by a separate API which encrypts all credit card information and sends it directly to Stripe. So while a customer may think that AA has knowledge of their credit information, AA does not. Ever. Which means that even if our site was hacked there is absolutely no credit card information to discover or use.

AA uses Stripe for all credit card payment processing. Stripe is a USD$35 billion dollar payments processor that operates in 30 countries and has its headquarters in San Francisco. Some of the major companies that use Stripe can be seen here.

Payments processors such as Stripe and Paypal comply with the industry standard called PCI-DSS (Payment Card Industry Data Security Standard), which sets consistent security measures with the aim of reducing credit card fraud. The highest security standard that a payment processor can obtain is Level 1. Stripe is a Level 1 payment processor. The Paypal website states that "Our most popular products, including Website Payments Standard, PayPal Checkout and Invoicing are already PCI compliant" but does not state the level of security (although I expect it would be Level 1).

To summarise, a cardholder making purchases on the AA website can never be liable for fraudulent use of the card arising from the transaction and furthermore, AA never has the information to enable fraudulent use.

AA has no plans to add Paypal as a method of payment. Paypal does not provide any more security than Stripe and Paypal has several disadvantages from our point of view.
 
Joined
Aug 26, 2018
Location
Australia
thanks for the reply @Ozwhisker

I wasnt concerned about losing money, i know the bank reimburses for unauthorized transactions as it has happened in the past. I was worried about having my card details stored and if the site was hacked, i would have to close credit card to get another and that is just a huge pain in the a@$$ (happened to me a few times).

So knowing the card isnt stored and payments are handled by Stripe, im all good

ordered the executive man soap/splash combo for me and enabled a mate for the sandpiper soap/splash combo.. looking forward to it
 

borked

Shave, collect B&M pokemon, vodka, sleep, repeat
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@eggbert will agree, they need more in the extreme menthol range.
 
Joined
May 26, 2018
Location
Melbourne
At the moment Artisan Arcade sells three Stirling shaving soaps with menthol; Frozen Tundra, Margaritas in the Arctic and Orange Chill. In the glacial range we sell Lemon Chill. We also sell Frost Drops which allows the user to add menthol drops to any shaving soap/balm/aftershave/edt to their preferred chill level. Hope this helps.

BTW, @borked, I thought that you and eggert were not quite on the same page regarding menthol (perhaps I misunderstood this post). ;)
 
Last edited:

eggbert

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BTW, @borked, I thought that you and eggert were not quite on the same page regarding menthol (perhaps I misunderstood this post). ;)
Oh @borked and I are very nearly on the same page, but whereas Glacial soaps/ aftershaves are good enough for me, he would add further menthol if he could.
The other menthol soaps are nowhere near as cooling as the Glacial ones. Some might say the camphor / liniment smell in the Frozen tundra is more warming than cooling.
 
Joined
Aug 26, 2018
Location
Australia
At the moment Artisan Arcade sells three Stirling shaving soaps with menthol; Frozen Tundra, Margaritas in the Arctic and Orange Chill. In the glacial range we sell Lemon Chill. We also sell Frost Drops which allows the user to add menthol drops to any shaving soap/balm/aftershave/edt to their preferred chill level. Hope this helps.

BTW, @borked, I thought that you and eggert were not quite on the same page regarding menthol (perhaps I misunderstood this post). ;)

what is the difference between the glacial range and the other menthol soaps like MIA, OC, FT?
 
Joined
May 26, 2018
Location
Melbourne
what is the difference between the glacial range and the other menthol soaps like MIA, OC, FT?
The glacial range contains "super high menthol" and other oils (e.g. lemon essential oil). You can find customer reviews of any soap by going to the relevant product page of our site and scrolling to the link at the bottom of the page which will take you to the corresponding customer review section on the Stirling website. Hope that helps.
 

Rami

Active Member
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Sydney
First, let me say I can well understand that customers may be wary of giving their credit card details to a new website in these days of almost daily reports of internet scams. However, cardholders making purchases on the Artisan Arcade website (AA) are fully protected for two reasons: (i) even if the credit card information was fraudulently used by AA, its servants or agents or even a third-party, the cardholder would be entitled to a full refund from their financial institution; and (b) at no stage does AA (as distinct from its payment processor, Stripe) ever have the credit card information to begin with, so is is not possible for AA or a third-party to use this information.

Let me explain. First, there is a myth that has been around for many years, which refuses to die, that if a cardholder uses their card to make a purchase and some other person learns of the credit card information through the transaction, the cardholder is responsible. This is not, and never was, true in Australia.

To quote from the MasterCard Australia policy on fraudulent use:
"Have peace of mind knowing that the financial institution that issued your MasterCard won't hold you responsible for “unauthorised transactions.” As a MasterCard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions."

The only situation where a cardholder may be held responsible is if the cardholder has (a) not used reasonable care in protecting their card from loss or theft; or (b) upon becoming aware of the loss or theft, did not promptly report this to their financial institution. Clearly neither situation (a) or (b) applies to a cardholder making purchases on the AA website.

Second, Artisan Arcade does not collect, or store, customer credit card information. All traffic to or from the AA website is encrypted. The checkout page payment information is handled by our payments processor, Stripe (see more information below). The credit card information is never on, or passes through, our servers. AA has no idea what a customer's credit card information is because all credit card information is sent directly to Stripe in an encrypted form.This is no different from using Paypal with a merchant. The merchant has no knowledge of the credit card information of the customer. The only difference, in appearance, is that with Paypal a new window will appear which gives the customer the confidence that the merchant does not obtain the credit card information. With AA there is no separate window, it is all handled by a separate API which encrypts all credit card information and sends it directly to Stripe. So while a customer may think that AA has knowledge of their credit information, AA does not. Ever. Which means that even if our site was hacked there is absolutely no credit card information to discover or use.

AA uses Stripe for all credit card payment processing. Stripe is a USD$35 billion dollar payments processor that operates in 30 countries and has its headquarters in San Francisco. Some of the major companies that use Stripe can be seen here.

Payments processors such as Stripe and Paypal comply with the industry standard called PCI-DSS (Payment Card Industry Data Security Standard), which sets consistent security measures with the aim of reducing credit card fraud. The highest security standard that a payment processor can obtain is Level 1. Stripe is a Level 1 payment processor. The Paypal website states that "Our most popular products, including Website Payments Standard, PayPal Checkout and Invoicing are already PCI compliant" but does not state the level of security (although I expect it would be Level 1).

To summarise, a cardholder making purchases on the AA website can never be liable for fraudulent use of the card arising from the transaction and furthermore, AA never has the information to enable fraudulent use.

AA has no plans to add Paypal as a method of payment. Paypal does not provide any more security than Stripe and Paypal has several disadvantages from our point of view.
Maybe worth adding this to the site itself? May help people over the fence.
 

Chad

... had his first - 15/8/20
Joined
Sep 3, 2018
Location
Melbourne
But the advantage of Frost Drops is that @borked can add as much menthol as he likes. The Frost Drops can turn any soap into a glacial (or glacial+) soap.
Did a search for Frost drops and this thread came up.

Just ordered some as I've been loving the Iced Pineapple, MITA and NO Orbit lately.

Was a little underwelmed by Executive man, island man and mountain man so hoping these drops bring a new dimension to them and put them back into rotation.

Also looking forward to making the orange chill, MITA and iced pineapple into Glacial versions from their normal menthol level o_Oo_O

Can't wait to try it. :)
 
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